Physician-Parent E-mail Improves Communication And Patient Care
Parents who have e-mail access to their child’s physician report improved communication and care. In a new study, “Patient-Physician E-mail: An Opportunity to Transform Pediatric Health Care Delivery,” 121 families in a pediatric rheumatology practice used a physician e-mail service over a two-year period. During that time, data was recorded on each message, including its level of urgency, subject, volume, time received, and physician time spent responding to the e-mail.
